FAQ
HOW ABOUT YOUR AFTER-SALE SERVICE?
This is what we MOST CONCERN. We visit our customers once a year to know the product usage and guide them to maintain and optimize.
HOW LONG DOES IT TAKE TO CHARGE YOUR BATTERY?
The charging time of ANAFI's smart battery depends on the energy source you choose.
WHAT IS YOUR DELIVERY TIME?
Generally 7 working days, and it's also according to your order quantity.
CAN YOU MAKE CUSTOMIZED ITEMS?
Yes, please tell us your request, and we'll send it to the R&D department and customize it based on your requirement.
HOW ABOUT YOUR GUARANTEE?
The warranty is 12 months. We'll respond and give feedback for the customer's question within 24 hours.